Running a business is tough.
You’ve got calls to make, emails to reply to, deals to close and it’s easy for things to slip through the cracks.
If you’ve ever forgotten to follow up with someone or lost a lead because you didn’t write it down, you’re not alone.
Good news is?
There’s a simple fix and it won’t cost you a thing.
It’s called a CRM.
What’s a CRM?
CRM stands for Customer Relationship Management.
Don’t let the name scare you.
All it means is:
A tool that helps you keep track of your contacts, follow-ups, and conversations, all in one place.
No more digging through emails.
No more guessing who you talked to last week.
Everything’s right there when you need it.
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Who Should Use One?
If you…
…a CRM is 100% for you.
Freelancers, service providers, small shop owners it doesn’t matter.
If you’re dealing with people, you’ll benefit.
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Set One Up in 15 Minutes (Step-by-Step)
We’ll use HubSpot CRM here.
It’s free, simple, and you don’t need to put in a credit card.
1. Go to HubSpot.com
Click “Get Free CRM” and sign up with your email.
2. Fill in your info
Just your name, company, and time zone.
Super quick.
3. Add a contact
Put in someone you’ve recently talked to.
A lead, client, or even a friend for practice.
4. Create a sales pipeline
Use simple steps like:
- New lead
- Contacted
- Deal in progress
- Won or lost
You can change these later if you want.
5. Set a reminder
Click on the contact and add a note or task like “Follow up next Tuesday.”
The CRM will remind you when it’s time.
That’s it.
You’ve got a working system.
Keep It Simple — Here’s How
- Spend 5 minutes a day updating it
- Start with a few leads. Don’t add everyone at once
- Don’t stress about categories or tags in the beginning
- Add little notes, they’ll help you remember key details later
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Avoid These Easy Mistakes
In just 15 minutes, you can go from “I’m all over the place” to “I’ve got this handled.”
If you want to stay on top of your leads, look more professional, and stop missing follow-ups, give a CRM a shot.
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